Terms of service

Welcome to Nestra. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. General

By using this website, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

We strive to ensure all product descriptions, images, pricing, and information are accurate. However, we do not guarantee that all information on the website is error-free, complete, or current.

We reserve the right to:

Correct pricing or product errors
Update product information at any time
Cancel orders containing incorrect pricing or information

Colors may appear differently depending on monitor or device settings.

3. Orders

By placing an order, you agree that:

All billing and shipping information provided is accurate
You are authorized to use the payment method submitted
Your order may be canceled if fraud or unauthorized activity is suspected

Orders cannot be canceled once processed or shipped.

4. Payments

All payments are processed securely through third-party payment providers.

We do not store or have access to your full payment information.

5. Shipping

Shipping times provided are estimates only and are not guaranteed.

We are not responsible for delays caused by:

Shipping carriers
Weather conditions
Supply chain disruptions
Incorrect customer information

Please refer to our Shipping Policy for additional details.

6. Returns & Refunds

All sales are final unless an item arrives damaged.

By completing a purchase, customers acknowledge and agree to our Returns & Refund Policy.

7. Intellectual Property

All content on Nestra, including:

logos
branding
product images
graphics
website design
text

is the property of Nestra or its content suppliers and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Nestra shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall never exceed the amount paid for the purchased product.

9. User Conduct

You agree not to:

Use the website for unlawful purposes
Attempt to interfere with website security
Submit false or misleading information
Abuse chargeback systems or payment disputes

Fraudulent activity may result in order cancellation, account restriction, or legal action.

10. Third-Party Services

Our website may contain links or integrations with third-party services. We are not responsible for the content, policies, or practices of those third parties.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

13. Contact Information

For questions regarding these Terms of Service, please contact:

support@thenestra.com